How to Report a Scam or Fraud If You Are Over 60: Which Agency to Call and What to Expect
If you are over 60 and face a scam, acting quickly can protect your money and peace of mind. This guide explains how to report elder fraud and where to find help. It focuses on clear steps and practical information for seniors across the United States.
The national elder fraud hotline connects callers with trained staff who offer guidance and referrals. Use that number when you need immediate support, or when you want expert information about next steps. Calling early helps experts track national elder fraud trends and prevent others from suffering the same loss.
We outline which agencies handle different cases, what details you should gather, and what to expect during reporting. This short primer gives the essential facts so you feel prepared and supported. Reach out, get help, and secure your finances with confidence.
Understanding the Scope of Elder Financial Exploitation
Financial exploitation of older adults is a growing national concern. Scams and romance schemes targeted at seniors caused losses that topped $184 million in 2018 alone, showing the reach and cost of these crimes.
Perpetrators often exploit trust and vulnerability. They use complex plans that move money through accounts and conceal true intent. These tactics can quickly drain an adult’s savings and leave them in a fragile financial state.
Many victims feel ashamed or afraid and hesitate to seek help. That silence lets exploitation continue and makes it harder for investigators to spot patterns across communities.
Recognizing the scope of the problem can help victims and families act with confidence. Knowing this is a widespread issue reminds adults and caregivers that support and resources exist.
Recognizing Common Warning Signs of Fraud
Knowing common scam tactics makes it easier for people to spot trouble. This section lists frequent schemes and behaviors that often signal abuse or financial exploitation.
Common Financial Scams
Romance scams are a top threat. Scammers build fake relationships and then ask for money or personal details.
Other schemes include tech-support ruses, sweepstakes tricks, and investment pitches that promise quick gains. These scams often push urgency and secrecy.
Behavioral Red Flags
Watch for sudden changes in bank balances, unexplained large withdrawals, or missing checks. Those signs often point toward theft or exploitation.
Behavioral flags include isolation, confusion, or a once-social adult avoiding family. Victims may seem embarrassed and reluctant to talk.
If a suspicious phone call comes in, note the number, the caller’s story, and any requests for money. Filing timely reports helps identify repeat offenders and protect others.
Immediate Steps to Take When You Suspect Abuse
When you suspect an older adult is being harmed, immediate action can protect safety and preserve vital evidence. Take clear steps so responders can act swiftly and effectively.
When to Contact Law Enforcement
First, contact local police or your county sheriff’s office to file an official statement. This creates a formal record that helps investigators pursue crimes and preserves documentation for courts or banks.
If the adult is in immediate danger, call 911 so authorities arrive without delay. Emergency responders can secure the scene and connect the person with medical care or protective services.
Victims and family members should not hesitate to contact local authorities. Police officers and trained responders handle sensitive situations and can guide next steps, such as holding funds, freezing accounts, or referring protective services.
Act quickly. Prompt contact increases the chance of stopping abuse, collecting evidence, and protecting the person affected while legal options are explored.
How to Report Elder Fraud to Federal and Local Authorities
When financial questions or suspicious messages arise, contacting the right agencies speeds help and recovery.
Reporting to the FBI Internet Crime Complaint Center
Use the FBI Internet Crime Complaint Center website to submit an internet crime complaint. The online form accepts details about scams, money transfers, and suspect contacts. Clear information helps investigators follow digital trails and link related complaints.
Contacting the Federal Trade Commission
The Federal Trade Commission accepts complaints at ReportFraud.ftc.gov and by phone at 1-877-382-4357. The FTC collects reports and shares data with federal trade partners so patterns of abuse are easier to spot.
Engaging Adult Protective Services
Adult Protective Services handles state-level cases of abuse and exploitation. Call 1-833-401-0832 to reach the appropriate agency in your state. APS can connect older adults with local services and safety resources.
The FBI site, the FTC website, and APS pages all offer resources and links that explain the complaint process. Gather account statements, names, dates, and any messages before filing a complaint. This information lets authorities track money and act more quickly.
Working with the National Elder Fraud Hotline
One phone call can connect you with a case manager who helps untangle complex financial matters. The national elder hotline is a free service run by the Department of Justice, Office for Victims of Crime. Call the number 833-372-8311 for assistance.
The line is open Monday through Friday, 10:00 a.m.-6:00 p.m. eastern time. Staff provide personalized case management and will assign a dedicated case manager who listens and acts with respect.
Hotline professionals know how to guide victims through next steps and link cases with law enforcement, banks, and local services. The fraud hotline offers a calm, private space where people can share details and get clear options.
Contacting this national elder fraud resource helps ensure your case is handled by trained experts. The Office for Victims of Crime and the Department of Justice support the hotline so victims receive timely, compassionate support.
Protecting Assets and Preventing Future Scams
A clear plan for accounts and credit makes it harder for thieves to strike again. Start with basic steps that lock down access and make identity theft costly for criminals.
Securing Credit Reports and Bank Accounts
Place a fraud alert on each credit file. Call Equifax at 1-800-525-6285, Experian at 1-888-397-3742, or TransUnion at 1-800-680-7289 for immediate protection.
Watch bank activity daily and set account alerts for unusual transactions. Keep passwords unique and enable multi-factor authentication where available.
Be cautious about new relationships; romance scams often target trust. Consider a durable power of attorney so a trusted adult can manage money and property if needed.
Securing credit reports makes it harder for thieves to open new accounts in your name. These steps help older adults build a safer financial environment and lower the chance of future exploitation.
Conclusion: Taking Action for Financial Safety
Speaking up quickly often prevents losses and helps authorities trace bad actors. You can protect savings and strengthen community defenses by using available resources and helplines.
Taking action by reporting suspected elder fraud is the most effective step you can take. Follow the steps in this guide for clear paths toward resolution and support.
Remember that professional services and agencies stand ready to assist. Your decision to report a concern today can stop future harm and make your neighborhood safer.

Dan Alex is a technology specialist and digital advocate with over 15 years of experience in system optimization and user experience (UX). Throughout his career, Dan has witnessed the frustration that rapid technological shifts cause for the senior community. As the founder of Apps for Download, Dan Alex combines his technical background with a passion for simplified education. His “human-first” approach to technology has made him a trusted voice for families and caregivers looking to empower their loved ones with digital tools.
